Who will handle pre-authorization for my imaging?
Lumina will work with your referring provider to ensure all pre-authorization requirements have been met prior to your appointment.
Can I schedule my appointment online?
No. At this time you must call Lumina to schedule an appointment. We hope to add that feature in the near future. Please call 440-592-6060 to schedule your appointment.
Why do I have a Lumina MyChart Account? How do I access it?
You can use your Lumina MyChart account in three convenient ways:
- To review your scan reports
- To view billing
- To communicate with Lumina
To access your Lumina MyChart account, visit mychart.luminaimaging.com
and login using the credentials created upon check-in at your appointment. If you have MyChart from MetroHealth, The Cleveland Clinic or Mercy Health, nothing more is needed. Your report will appear in your same MyChart account.
Why do I have a PowerShare account? How do I access it?
You use the PowerShare account to access and view your images, only if you want to see them. If you created a PowerShare account upon check-in at your appointment, you can login here: powershare.luminaimaging.com
If I have a question about my bill, who should I call?
Please call Lumina Imaging at 440.592.6060.
If I need to change or cancel my appointment, who should I call?
Please call our main number at 440.592.6060.
Or contact the location directly:
- Mentor: 440.592.6095
- Solon: 440.592.6105
Is there onsite, off-street parking at the Lumina location nearest me?
All of our facilities do have off-street parking available. Please contact your Lumina Imaging Center for more detailed information.
How does Lumina determine pricing for imaging services?
It's a flat fee pricing structure. There are no facility fees, hidden costs or unexpected charges.
How do I share images or reports with other healthcare providers?
Call Lumina and provide the contact information for the healthcare provider and we will send the images and reports directly.
How can I pay my bill?
You can pay your bill directly at the time of service, or we will bill you for your portion of services rendered.
How much does a CT/MRI cost?
Our pricing before insurance is:
- CT/CT with contrast: $350/$400
- MRI/MRI with contrast: $700/$750
Can I pay at Lumina (cash, credit card, check)?
You can pay with cash, credit card or personal check at the time of service.